Terms and Conditions

1.1 “Platform”

Means the Weddingpoint website, mobile application, software, user dashboard, booking system and related digital interfaces.

1.2 “User”

Means any individual or legal entity accessing or using the Platform or Services.

1.3 “Event”

Means a wedding, engagement, reception, birthday, anniversary, corporate event, religious event, social gathering or any other event planned or booked through Weddingpoint.

1.4 “Service”

Means any event-related service made available through the Platform, including but not limited to:

Venue Food and Dishes Catering Decoration Makeup Artist Photography & Videography Entertainment DJ/Music Other event-related services 1.5 “Service Provider”

Means an independent venue owner, caterer, decorator, makeup artist, photographer, entertainer or other third party responsible for providing a selected Service.

1.6 “Event Manager”

Means a person assigned by Weddingpoint, where applicable, to coordinate and facilitate the User's Event and selected Services.

1.7 “Booking”

Means a request for an Event or Service submitted through the Platform and confirmed in accordance with the applicable Booking and payment requirements.

1.8 “Booking Amount”

Means the amount payable by the User for the applicable Booking, including applicable taxes, fees and other charges.

1.9 “Additional Guest”

Means any guest exceeding the guest count declared and accepted at the time of Booking or subsequently confirmed before the Event.

2.1 By using the Platform, the User confirms that they have read, understood and accepted these Terms.

2.2 These Terms shall apply to all activities undertaken by the User through Weddingpoint, including account registration, Service selection, Booking, payment, modification, cancellation and Event coordination.

2.3 The User's continued use of the Platform following any amendment to these Terms shall be subject to the revised Terms, to the extent permitted by applicable law.

3.1 The User represents that they are legally competent and capable of entering into a legally binding agreement under applicable law.

3.2 Where a User acts on behalf of another individual, family, company or organisation, the User represents that they have the necessary authority to do so.

3.3 Weddingpoint may refuse registration or restrict access where information supplied by the User is false, fraudulent, misleading or materially incomplete.

4.1 Certain Platform features require the User to create an account.

4.2 The User shall provide accurate, complete and current information.

4.3 The User is responsible for maintaining the confidentiality of their account credentials.

4.4 The User shall not:

Create an account using false information; Impersonate another person; Allow unauthorised persons to use the account; Create fraudulent or duplicate accounts; or Attempt to access another User's account.

4.5 The User must immediately notify Weddingpoint if they become aware of unauthorised access to their account.

Weddingpoint provides an integrated event planning and booking platform through which Users may discover, select and book multiple Event-related Services.

Depending on availability, the User may:

Select a Venue; Select Food and Dishes; Create a customised Food Plate; Specify the number of Guests; Add Decoration; Add Makeup Services; Add Entertainment; Add Photography & Videography; Add Catering or other available Services; Review the selected Services in the Cart; Submit the Booking Form; Make the applicable payment; Receive an Event Manager after Booking confirmation; Coordinate Event requirements through Weddingpoint; and Track relevant Event information through the User Dashboard.

The availability of Services is subject to location, Event date, capacity, Service Provider availability and operational feasibility.

The general Weddingpoint Booking process is:

Step 1 — Account Creation/Login The User creates an account or logs into an existing account.

Step 2 — Venue Selection The User selects an available Venue for the Event.

Step 3 — Food Plate Creation The User selects available dishes and creates a customised Food Plate based on the required Guest count.

Step 4 — Additional Services The User may add Decoration, Makeup Artist, Entertainment, Photography & Videography or other available Services.

Step 5 — Cart Review All selected Services are displayed in the User's Cart.

Step 6 — Booking Form The User provides the required Event and contact information.

Step 7 — Payment The User completes the applicable Booking payment.

Step 8 — Event Manager Assignment Following confirmation of the Booking, Weddingpoint may assign an individual Event Manager.

Step 9 — Verification & Coordination The Event Manager coordinates with the User, Weddingpoint internal team and relevant Service Providers to verify Event requirements.

Step 10 — Event Execution The selected Services are coordinated for the scheduled Event date.

Step 11 — Event Tracking Relevant Booking and Event information may be made available through the User Dashboard.

The above process may vary depending on the Event, location, Service and operational requirements.

7.1 The User may select a Venue based on information displayed on the Platform.

7.2 Venue availability is subject to confirmation.

7.3 The User shall review the Venue's:

Location; Capacity; Event type; Available facilities; Pricing; Timings; Restrictions; Additional charges; and Other applicable conditions.

7.4 Venue-specific rules may apply in addition to these Terms.

7.5 The User and their guests must comply with reasonable Venue rules and applicable laws.

8.1 Weddingpoint may allow Users to create a customised Food Plate by selecting dishes displayed on the Platform.

8.2 The User shall be responsible for selecting:

Required dishes; Guest count; Food quantities where applicable; and Special dietary requirements.

8.3 Food availability and menu composition may be subject to confirmation by the relevant Service Provider.

8.4 If the User has any known allergy, dietary restriction or special food requirement, the User must communicate such requirement to Weddingpoint and/or the relevant Service Provider before the Event.

8.5 Weddingpoint shall not be responsible for an allergy or dietary issue where the User failed to disclose the relevant information or where the issue arises from circumstances outside Weddingpoint's reasonable control.

9.1 Users may select additional Services available through Weddingpoint, including:

Decoration; Makeup; Photography; Videography; Entertainment; DJ; Catering; Event production; and Other available event services.

9.2 Each Service may have separate inclusions, exclusions, pricing, availability and conditions.

9.3 Services shall be subject to confirmation by Weddingpoint and/or the relevant Service Provider.

9.4 Any requirement not included in the confirmed Booking may be treated as an additional requirement and may attract additional charges.

10.1 Before submitting a Booking, the User shall carefully review the Cart.

The User should verify:

Event type; Event date; Venue; Guest count; Food selections; Additional Services; Quantities; Applicable taxes; Additional charges; and Total payable amount.

10.2 Once a Booking is confirmed, modifications may be subject to availability, additional charges and applicable cancellation/modification terms.

The User shall provide accurate information including, where applicable:

Full name; Mobile number; Email address; Event type; Event date; Event location; Guest count; Venue requirements; Food requirements; Service requirements; and Special Event requirements.

Weddingpoint may rely on information provided by the User for coordination and fulfilment purposes.

12.1 Service prices may vary depending upon:

Location; Event date; Guest count; Venue; Food selections; Service selections; Quantity; Service Provider; Taxes; and Additional requirements.

12.2 The applicable payable amount shall be based on the Booking information and pricing displayed or communicated to the User.

12.3 Applicable taxes, statutory charges or other fees may be additional unless expressly stated otherwise.

12.4 Where a material pricing or technical error occurs in an unconfirmed Booking, Weddingpoint may contact the User regarding the applicable price before confirming the Booking.

13.1 The User shall make the required payment through the payment methods provided by Weddingpoint.

13.2 A Booking shall be considered confirmed only after the applicable confirmation and payment requirements have been successfully completed.

13.3 Adding a Service to the Cart does not constitute a confirmed Booking.

13.4 The User should retain payment receipts, transaction IDs and Booking confirmation information.

14.1 If payment fails, remains pending, is reversed or is not successfully received, Weddingpoint may not confirm the Booking.

14.2 If an amount has been debited but the Booking remains unconfirmed, the User should contact Weddingpoint with the relevant transaction information.

14.3 Refunds arising from failed transactions shall be processed according to the applicable payment and refund procedure.

15.1 After confirmation of an eligible Booking, Weddingpoint may assign an individual Event Manager.

15.2 The Event Manager may coordinate between:

User → Weddingpoint Internal Team → Relevant Service Providers

15.3 The Event Manager may assist with:

Event requirement verification; Venue coordination; Food/Menu confirmation; Service coordination; Pre-event communication; Service status; Event planning; and Other reasonable coordination activities.

15.4 The assignment of an Event Manager does not mean that all Services will necessarily be directly performed by Weddingpoint employees.

16.1 Weddingpoint may verify selected Services after Booking confirmation.

16.2 The User agrees to reasonably cooperate with verification requests.

16.3 Verification may include:

Event date; Venue; Guest count; Food Plate; Decoration; Makeup; Entertainment; Photography; Timings; Special requirements; and Other Event arrangements.

16.4 Any changes requested during verification are subject to availability, applicable pricing and Service Provider confirmation.

17.1 Declared Guest Count

The User must provide an accurate estimated Guest count when creating the Food Plate and submitting the Booking.

The Food Plate, Venue requirements and other Services may be arranged based on the Guest count confirmed by the User.

17.2 Increase Before Event Date

If the User becomes aware before the Event that the Guest count will increase, the User must notify Weddingpoint as soon as reasonably possible.

The additional Guests shall be subject to:

Venue capacity; Food availability; Service capacity; Applicable additional charges; and Confirmation by Weddingpoint and/or relevant Service Providers. 17.3 Additional Guests on Event Day

If the actual Guest count unexpectedly increases on the Event Date, Weddingpoint may accommodate up to a maximum of 30 Additional Guests at a time, subject to:

Venue capacity; Food availability; Operational capacity; Service Provider availability; and Other Event-specific limitations. 17.4 Separate Payment for Additional Guests

Any Additional Guests accommodated on the Event Date shall be treated as additional Event requirements.

The User shall be required to make separate payment for the Additional Guests.

Such payment shall be calculated based on the applicable per-person Food/Plate charges and any other additional costs applicable to the Venue or Services.

The User shall not assume that Additional Guests are included in the original Booking Amount.

17.5 Maximum Additional Guest Capacity

The Event-Day additional guest facility is limited to 30 Additional Guests at a time.

For example:

If the confirmed Booking is for 200 Guests and 20 additional Guests arrive on the Event Date, Weddingpoint may, subject to operational and Venue capacity, accommodate those 20 additional Guests upon receipt/confirmation of the applicable additional payment.

If the additional requirement exceeds 30 Guests at a time, Weddingpoint does not guarantee accommodation of the excess Guests.

Any request exceeding the 30-Guest Event-Day additional capacity shall be subject to separate approval and operational feasibility.

17.6 No Automatic Guarantee

The 30-Guest provision is a maximum operational accommodation limit and not a guaranteed entitlement.

Weddingpoint may decline or limit additional Guests where accommodating them would exceed:

Venue capacity; Food availability; Safety requirements; Service capacity; Legal or regulatory requirements; or Other reasonable operational limitations. 17.7 User Responsibility

The User is responsible for providing the most accurate Guest count reasonably available before the Event.

Weddingpoint strongly recommends that the User communicate any expected increase in Guest count before the Event Date to enable appropriate arrangements.

18.1 The User may request modification of a confirmed Booking.

18.2 Modifications may include:

Guest count; Event date; Food selections; Venue requirements; Decoration; Makeup; Entertainment; Photography/Videography; or Other Services.

18.3 A requested modification shall not be considered confirmed until approved by Weddingpoint and/or the applicable Service Provider.

18.4 Additional charges may apply.

19.1 The User is responsible for providing the correct Event date and timing.

19.2 Any change to the Event date or timing shall be subject to:

Venue availability; Service Provider availability; Pricing differences; Operational feasibility; and Applicable modification/cancellation conditions.

19.3 Weddingpoint does not guarantee that the same Venue or Service Provider will be available for a revised date.

20.1 Cancellation shall be governed by Weddingpoint's applicable Cancellation and Refund Policy and any Booking-specific cancellation conditions.

20.2 Cancellation charges may depend upon:

Date of cancellation; Remaining time before Event; Venue; Service Provider; Services already arranged; Amount paid; and Costs already incurred.

20.3 Certain payments may be non-refundable where Services have already been reserved, arranged, procured or performed, subject to applicable law.

21.1 Where a refund is applicable, the amount shall be determined in accordance with the applicable Cancellation and Refund Policy and Booking-specific terms.

21.2 Refund processing may depend upon:

Cancellation verification; Service Provider confirmation; Payment gateway processing; Applicable deductions; and Banking timelines.

21.3 Refunds shall ordinarily be processed through the original payment method unless otherwise required or agreed.

22.1 Requests to reschedule an Event shall be treated as Booking modifications.

22.2 Rescheduling is subject to availability and confirmation.

22.3 Any price difference, additional Service charge or applicable cancellation charge may be payable by the User.

23.1 Certain Services are provided by independent third-party Service Providers.

23.2 These may include:

Venue owners; Caterers; Decorators; Makeup artists; Photographers; Videographers; Entertainers; and Other Event professionals.

23.3 Such Service Providers may have separate terms, restrictions, safety requirements and cancellation conditions.

23.4 The User agrees to comply with reasonable requirements imposed by the relevant Service Provider.

23.5 Weddingpoint may facilitate communication and coordination between the User and Service Provider but does not represent that every Service Provider is an employee of Weddingpoint.

24.1 Weddingpoint may coordinate selected Services before and during the Event where applicable.

24.2 The User acknowledges that Event execution may involve multiple parties.

24.3 Any Service or requirement requested outside the confirmed Booking may be charged separately.

24.4 Additional Services shall be subject to availability and confirmation.

The User shall ensure that the User and their guests:

Follow Venue rules; Follow reasonable safety instructions; Do not damage Venue property; Do not engage in unlawful activity; Do not threaten, abuse or harass Weddingpoint personnel or Service Providers; and Comply with applicable laws.

Where legally permissible, the User may be responsible for damage or additional costs caused by the User or their guests.

26.1 Weddingpoint may provide a User Dashboard for tracking relevant Event information.

26.2 Depending on the Booking, the Dashboard may contain:

Booking details; Venue information; Food Plate; Selected Services; Guest information; Payment status; Event Manager details; Verification status; Event progress; Notifications; and Other relevant Event information.

26.3 Dashboard information may be updated as the Event progresses.

27.1 Weddingpoint may contact the User regarding:

Account; Booking; Payment; Event verification; Event Manager coordination; Service updates; Event reminders; Customer support; and Other matters reasonably related to the Services.

27.2 Communication may occur through:

Phone; SMS; Email; WhatsApp; App notifications; or Other available communication channels.

The User agrees to:

Provide accurate information; Provide accurate Guest counts; Make payments when due; Cooperate with Weddingpoint and the Event Manager; Respond to reasonable verification requests; Follow Venue rules; Follow Service Provider requirements; Notify Weddingpoint of material changes; Use the Platform lawfully; and Comply with these Terms.

The User shall not:

Use Weddingpoint for fraudulent purposes; Submit fraudulent Bookings; Provide false information; Impersonate another person; Attempt unauthorised access; Manipulate Booking or payment systems; Interfere with Platform security; Upload malicious software; Scrape or copy Platform content without authorisation; Misrepresent themselves as a Weddingpoint representative; Threaten or abuse Weddingpoint personnel or Service Providers; or Use the Platform for unlawful purposes.

30.1 All intellectual property associated with Weddingpoint, including its name, logo, trademarks, website design, software, graphics, text, content, interfaces and databases, belongs to Weddingpoint or its respective licensors unless expressly stated otherwise.

30.2 No User may reproduce, modify, distribute, publish, sell or commercially exploit Weddingpoint intellectual property without prior written permission.

31.1 Where the Platform permits reviews, photographs, comments or feedback, the User shall ensure that such content is truthful and lawful.

31.2 User content shall not:

Infringe third-party rights; Contain fraudulent information; Contain unlawful material; Contain abusive or threatening content; or Misrepresent the User's experience.

31.3 Weddingpoint may moderate or remove content that violates applicable law or these Terms.

32.1 Weddingpoint may collect and process information required to provide the Platform and Services.

32.2 Such information may include:

Name; Mobile number; Email address; Event details; Guest information; Booking information; Payment-related information; and Communications.

32.3 Weddingpoint shall process personal information in accordance with its Privacy Policy and applicable law.

32.4 Where necessary to fulfil a Booking, relevant User information may be shared with applicable Service Providers and Event personnel.

Weddingpoint shall make reasonable efforts to maintain the availability and accuracy of its Platform and Services.

However, availability may be affected by:

Venue availability; Service Provider availability; Technical failures; Weather; Traffic; Government restrictions; Supply limitations; Operational issues; or Other circumstances beyond reasonable control.

34.1 Information relating to certain Services may be supplied by independent Service Providers.

34.2 Weddingpoint does not warrant that every Service will always be available or that Platform information will always be completely free from errors.

34.3 Weddingpoint may make reasonable efforts to correct errors and coordinate appropriate solutions.

35.1 To the maximum extent permitted by applicable law, Weddingpoint shall not be liable for indirect, incidental, special or consequential losses arising from use of the Platform or Services.

35.2 Weddingpoint shall not be responsible for circumstances caused by independent Service Providers or events beyond Weddingpoint's reasonable control, subject always to rights and remedies available to consumers under applicable law.

35.3 Nothing in these Terms shall exclude or restrict any liability that cannot legally be excluded or restricted under applicable law.

To the extent permitted by applicable law, the User agrees to indemnify and hold harmless Weddingpoint, its directors, officers, employees, representatives and affiliates against claims, liabilities, losses, damages, costs and expenses arising from:

Violation of these Terms; Fraudulent activity; Unlawful use of the Platform; Incorrect information supplied by the User; Misuse of Services; Violation of third-party rights; or Acts or omissions of the User or their guests.

Weddingpoint shall not be liable for failure or delay caused by circumstances beyond its reasonable control, including:

Natural disasters; Flood; Fire; Severe weather; Epidemics/public emergencies; Government restrictions; Civil unrest; Strikes; War; Terrorism; Transportation disruption; Major infrastructure failure; Major technical failures; or Other circumstances beyond reasonable control.

Where reasonably practicable, Weddingpoint shall communicate with affected Users and attempt to coordinate an appropriate solution.

Weddingpoint may suspend, restrict or terminate a User's account where reasonably necessary due to:

Fraud; Misuse of the Platform; Violation of these Terms; Unlawful activity; Security concerns; Payment-related issues; or Other circumstances permitted by law.

Termination shall not affect obligations that accrued before termination.

Weddingpoint may modify, update, suspend or discontinue any Platform feature, category or Service from time to time.

Where reasonably necessary, Weddingpoint may notify Users regarding material changes affecting confirmed Bookings.

40.1 Weddingpoint may amend these Terms periodically.

40.2 The updated Terms shall be published on the Platform with a revised Last Updated date.

40.3 Where required by applicable law, appropriate notice shall be provided for material changes.

These Terms shall be governed by and interpreted in accordance with the laws of India, subject to applicable mandatory consumer protection and other applicable laws.

Any dispute arising from or relating to these Terms or the Services shall be dealt with in accordance with applicable Indian law and shall be subject to the jurisdiction of the competent courts having jurisdiction over:

Iconic Quanthum Tower115, Noida , Sector 63, Uttar Pradesh, India.

Nothing in this clause shall restrict any statutory right or remedy available to a consumer under applicable law.

For questions, complaints, Booking-related assistance or other support, Users may contact:

Weddingpoint

Website: Weddingpoint Phone: 9209963245 Email: contact@weddingpoint.in

For Booking-related enquiries, Users should provide their Booking ID, registered mobile number or registered email address, wherever applicable.

If any provision of these Terms is determined to be invalid, unlawful or unenforceable, such provision shall be modified or severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect to the extent permitted by law.

Failure by Weddingpoint to enforce any provision of these Terms shall not constitute a waiver of its right to enforce that provision at a later time.

These Terms, together with:

Privacy Policy; Cancellation & Refund Policy; applicable Booking-specific terms; and other policies expressly incorporated into the Booking,

constitute the terms governing the User's use of the Platform and Services, subject to applicable law.

By creating an account, accessing the Platform, selecting a Service, submitting a Booking, making a payment or using Weddingpoint, the User confirms that:

a. The User has read these Terms; b. The User understands these Terms; c. The User agrees to be legally bound by these Terms; and d. The User confirms that the information supplied to Weddingpoint is accurate and complete.